Controlled Access

FAQs


Serving Atlanta and Surrounding Areas

Have a security system-related question? Controlled Access has the answer. Check out these FAQs and give us a call today for more information!

  • What services does Guardian Access Solutions offer?

    Guardian Access Solutions provides a comprehensive range of security services including gates, parking management solutions, access control services, CCTV/video surveillance services, and service and preventative maintenance.
  • What industries do you service?

    Our services cater to a wide range of industries including commercial premises, public transit controlled access, educational facilities, hospitals and healthcare, gated community entry, hotels and hospitality, as well as municipalities and government agencies.
  • Does Guardian Access Solutions offer emergency services?

    Yes, we provide round-the-clock emergency services. We encourage you to contact us immediately if you require urgent assistance.
  • How do employees or users gain access?

    Users can access secure areas through various methods including keycards or fobs, PIN codes, biometric scans, and mobile credentials via a smartphone application.
  • How long does it take to install an access control system?

    The installation duration varies depending on the system's size and complexity. A small office installation might be completed in a few hours, while a larger facility could require several days.
  • How often does the system need maintenance?

    We recommend scheduling routine maintenance every 6 to 12 months to ensure optimal system performance. Additionally, we provide ongoing software updates to keep your system current.
  • Do you offer customer support?

    We offer 24/7 customer support and provide remote troubleshooting assistance to address any issues that may arise with your system.